{"id":3449,"date":"2026-06-25T11:53:19","date_gmt":"2026-06-25T11:53:19","guid":{"rendered":"https:\/\/hera.ge\/refund_returns\/"},"modified":"2026-09-23T10:51:28","modified_gmt":"2026-09-23T10:51:28","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hera.ge\/en\/refund_returns\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-1fb40b2e\">Hera LLC cares about customer satisfaction and strives to ensure that every order is fulfilled perfectly.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ff72aefd\">Product Return<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f19fe7b3\">Customers may return the product in cases provided for by applicable Georgian legislation.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0855b137\">Returns are possible if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the product was damaged during delivery;<\/li>\n\n\n\n<li>the received product does not match the order;<\/li>\n\n\n\n<li>the product has a manufacturing defect.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-d44968e1\">Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1fc78fb8\">The product must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused;<\/li>\n\n\n\n<li>In its original condition;<\/li>\n\n\n\n<li>With original packaging (if applicable).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7afba727\">Exceptions<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7c085fea\">Due to hygiene standards, opened or used cosmetics, perfumes, and personal care products are non-returnable, except in cases where a manufacturing defect is identified or a damaged product is received.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0af49414\">Refund<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c6017424\"><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-198a9551\">Once the refund request is confirmed, the amount will be reimbursed within the timeframe prescribed by law, using the same payment method used for the original transaction.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e7b49661\">For further information, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8e41a4dc\"><strong><a href=\"mailto:giftshophera@gmail.com\">giftshophera@gmail.com<\/a><\/strong><br><strong>557 255 125<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3449","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/pages\/3449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/comments?post=3449"}],"version-history":[{"count":1,"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/pages\/3449\/revisions"}],"predecessor-version":[{"id":3451,"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/pages\/3449\/revisions\/3451"}],"wp:attachment":[{"href":"https:\/\/hera.ge\/en\/wp-json\/wp\/v2\/media?parent=3449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}